Wednesday, August 25, 2010

And so begins our journey...

Today marks the day of Josefina's send-off. Just a few hours ago, she was put in a box with her detached leg and kissed on the head as we said our goodbye. As much as my heart hurt to stuff her away in a cardboard box off to a state I knew so little about, I was comforted knowing that she'd be in the hands of caring people.

We decided on Priority Rate Shipping for Josefina (first class). If you can, choose that. It means that she will get there faster (2-4 days approximately) and will avoid further 'injury'. Also, we chose to track her. You pay 70¢ more to be able to check exactly where your doll is (a pretty good deal to me!). They give you a number to enter in their website and it will show you the progress she is making.

If anybody has a doll out there that needs fixing, and you don't know what they do at the doll hospital, here's some information.

1. The doll arrives at 8350 Fairway Place, Middleton, WI.

2. Dolls are welcomed warmly into the hospital and carefully handled to avoid further damage.

3. A team of doctors examine your doll from head to toe and decide how best to proceed.

4. The doctors may consult with you on the best treatment, and they fix up your doll. If you paid only for a new head or limbs or reattachment of either, you will get the bonus of a Wellness visit (hair brushing, skin cleaning, etc.)

5. Your doll (after a bit of rest) will be released from the hospital and sent back to you! This may take a few days up to 2 weeks, depending on if you paid for rush shipping.

6. Time to welcome your girl back home! She will arrive wearing a hospital gown, ID bracelet, band-aid sticker and a Certificate of Good Health. (If you sent in a Bitty Baby or Twin, you will not receive the ID bracelet but a hat instead.)

Please check back on this blog daily to experience Josefina's journey at the hospital! We cannot wait for her to come home looking brand new :)

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